Terms of Service

Last updated: April 20, 2026

1. Agreement

These Terms of Service ("Terms") form a binding agreement between you ("you," "User") and Outbound Dial LLC, a Washington limited liability company ("AgentSiteScore," "we," "us," or "our"), governing your access to and use of the website located at agentsitescore.com and any related services (collectively, the "Service").

By accessing, using, or paying for the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.

2. Eligibility

You must be at least 18 years old and legally capable of entering into a binding contract to use the Service. The Service is intended for real estate professionals, brokerages, and related businesses. If you are using the Service on behalf of an organization, you represent that you have authority to bind that organization to these Terms.

3. Description of the Service

AgentSiteScore provides automated website audits that evaluate publicly available data about real estate agent websites, including but not limited to headline and bio content, online reviews, SEO visibility, AI search readiness, social media presence, and competitive positioning.

The Service produces scores, rankings, and recommendations based on automated analysis of public data sources. These outputs are automated estimates, not professional advice, and are not guaranteed to be accurate, complete, or current. You acknowledge that:

• Scores are generated algorithmically and reflect our methodology at a point in time
• Third-party data (including reviews, ratings, and search rankings) may be stale, incomplete, or inaccurate at source
• AI-generated content (including suggested headlines, bios, and fixes) is provided as a starting point and should be reviewed before use
• The Service does not constitute legal, marketing, SEO, or professional advice

4. Accounts and Access

You may access certain features without an account. Purchasing a Full Report or Pro subscription, or using Google Sign-In, creates an account. You are responsible for:

• Providing accurate and current information
• Maintaining the confidentiality of your credentials
• All activity that occurs under your account

You may not share your account or allow others to use it. We may suspend or terminate accounts that violate these Terms.

5. Payments, Subscriptions, and Refunds

Pricing. The Full Report is currently $29 as a one-time purchase. The Pro plan is currently $99 per month. Prices are in U.S. dollars and may change with notice.

Payment processing. Payments are processed by Stripe, Inc. By paying, you agree to Stripe’s terms. We do not store your full payment card information.

Subscriptions. Pro subscriptions renew automatically every month at the then-current rate until canceled. You may cancel at any time through the customer portal; cancellation stops future renewals but does not generate a refund for the current billing period except as set forth below.

Refund policy. We offer a 30-day money-back guarantee on Pro subscriptions. To request a refund within 30 days of your first Pro payment, email chris@agentsitescore.com. The Full Report is a digital deliverable and is non-refundable once delivered, except at our sole discretion.

Taxes. You are responsible for applicable taxes except for taxes on our net income.

Failed payments. If a payment fails, we may suspend Pro features until payment is resolved.

6. Third-Party Website Scanning

The Service allows you to scan agent websites, including websites belonging to third parties ("Third-Party Sites"). By initiating a scan of a Third-Party Site, you represent that:

• The scan is for lawful competitive research, benchmarking, or evaluation purposes
• You will not use the Service to harass, defame, or unlawfully target any person
• You will not reproduce or redistribute reports about Third-Party Sites in a manner that falsely implies endorsement, partnership, or sponsorship by the third party

AgentSiteScore’s scoring of Third-Party Sites is based on publicly available data and automated analysis. Scores reflect our methodology and are not statements of fact about the agent’s competence, character, or business practices.

7. Third-Party Data Sources

The Service references and displays data from third-party sources, including but not limited to Google, Zillow, Realtor.com, and Yelp. We do not control these sources. Data shown:

• Is attributed to its source where feasible
• May be stale, incomplete, or inaccurate at the source
• Is displayed for informational and comparative purposes consistent with fair use and applicable law
• Remains the property of its respective owner

All trademarks, service marks, and trade names of third parties are the property of their respective owners. Reference to third-party marks does not imply endorsement.

8. Takedown and Correction Requests

If you are a real estate agent whose website has been scanned and you believe a report contains inaccurate information, you may request correction or removal by emailing chris@agentsitescore.com. Your request should include:

• Your full legal name and the website URL at issue
• The specific information you believe is inaccurate
• Supporting documentation where available

We will review requests in good faith and respond within a reasonable time. We reserve the right to decline requests that are frivolous, overbroad, or inconsistent with our methodology.

9. Acceptable Use

You agree not to:

• Use the Service to violate any law or the rights of any person
• Reverse engineer, scrape, or attempt to extract the Service’s source code or data except through supported means
• Resell, sublicense, or redistribute reports as a competing service
• Impersonate another agent or submit another person’s website as your own for purposes of fraud
• Use the Service to harass, defame, threaten, or stalk any person
• Interfere with the Service’s operation or security
• Use automated tools to submit scan requests at volumes that degrade the Service for others
• Remove or alter attribution, disclaimers, or watermarks on reports

10. User Content and Share Features

You may share your own score, audit results, or comparative reports through the Service’s share features. By doing so, you grant AgentSiteScore a non-exclusive, worldwide, royalty-free license to display, distribute, and format your shared content through the Service and related promotional channels.

You represent that any content you share does not violate any law or the rights of any third party.

11. Intellectual Property

Our IP. The Service, including its software, design, scoring methodology, written content, branding, and reports, is owned by AgentSiteScore and protected by intellectual property laws. Except as expressly permitted, you may not copy, modify, or create derivative works of the Service.

Your report. Once you purchase a Full Report or Pro subscription, you receive a non-exclusive license to use your report for your own business purposes, including sharing it internally or with advisors. You may not resell or redistribute reports as a commercial service.

Feedback. Any feedback or suggestions you provide may be used by us without obligation.

12. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, OR RELIABILITY.

WE DO NOT WARRANT THAT:

• SCORES, RANKINGS, OR RECOMMENDATIONS WILL PRODUCE ANY SPECIFIC BUSINESS RESULT
• THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE
• THIRD-PARTY DATA WILL BE ACCURATE OR CURRENT
• AI-GENERATED CONTENT WILL BE ACCURATE, ORIGINAL, OR SUITABLE FOR YOUR USE

You are solely responsible for decisions you make based on the Service.

13. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, AGENTSITESCORE AND ITS OFFICERS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOST BUSINESS, OR LOST DATA, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE WILL NOT EXCEED THE GREATER OF (A) AMOUNTS YOU PAID TO US IN THE 12 MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100).

Some jurisdictions do not allow certain limitations, so portions of this section may not apply to you.

14. Indemnification

You agree to defend, indemnify, and hold harmless AgentSiteScore from any claims, damages, liabilities, and costs (including reasonable attorney’s fees) arising out of:

• Your use of the Service
• Your violation of these Terms
• Your violation of any third party’s rights
• Content you submit or share through the Service

15. Termination

You may stop using the Service at any time. We may suspend or terminate your access for any violation of these Terms or for any reason with reasonable notice. Sections that by their nature should survive termination will survive, including IP, disclaimers, limitations of liability, indemnification, and dispute resolution.

16. Dispute Resolution and Arbitration

Informal resolution. Before filing any claim, you agree to contact us at chris@agentsitescore.com and attempt to resolve the dispute in good faith for at least 60 days.

Binding arbitration. Any dispute not resolved informally will be resolved by binding arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules, except that either party may bring a claim in small claims court. Arbitration will take place in King County, Washington, or via remote proceedings where permitted.

Class action waiver. You agree to bring claims only in your individual capacity and not as part of any class or representative action. The arbitrator may not consolidate claims.

Exceptions. Either party may seek injunctive relief in court for intellectual property disputes.

17. Governing Law

These Terms are governed by the laws of the State of Washington, without regard to its conflict of laws principles. Subject to Section 16, the state and federal courts located in King County, Washington, will have exclusive jurisdiction over disputes.

18. Changes to These Terms

We may update these Terms from time to time. Material changes will be communicated by email or in-app notice at least 14 days before taking effect. Continued use after changes take effect constitutes acceptance.

19. Miscellaneous

• Entire agreement. These Terms and the Privacy Policy are the entire agreement between you and us regarding the Service.
• Severability. If any provision is held unenforceable, the remainder remains in effect.
• No waiver. Our failure to enforce a provision is not a waiver.
• Assignment. You may not assign these Terms. We may assign them in connection with a merger, acquisition, or sale of assets.
• Force majeure. We are not liable for delays caused by events beyond our reasonable control.

20. Contact

Questions about these Terms:

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